GrayPillar

Making Technology Simple for Your Business

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About GrayPillar

GrayPillar is a modern MSP built for businesses that value reliability, security, and simplicity. We specialize in proactive monitoring, helpdesk, patching, and cloud infrastructure — all delivered with clarity and transparency.

Our approach is straightforward: we maintain your technology so you can focus on your business. No unnecessary complexity, no hidden costs — just reliable IT support that works when you need it.

Professional IT Support
Expert IT Technician
Server Infrastructure
Professional Workspace
Professional IT Support
Expert IT Technician
Server Infrastructure
Professional Workspace

Our Services

24/7 Monitoring & Alerting

🛠️

Remote Helpdesk Support

🔐

Security & Patching

☁️

Cloud Migrations & Management

🧰

Endpoint & Server Management

🔄

Backup & Disaster Recovery

Why Choose GrayPillar

Transparent per-device pricing

No hidden fees or surprise charges. Clear, predictable pricing that scales with your business.

Built on a unified tech stack

Streamlined operations through consistent tools and platforms for maximum efficiency.

Partner-focused with long-term support

We build lasting relationships, not just service contracts. Your success is our priority.

Scalable for growing businesses

Solutions that grow with you, from startup to enterprise. No need to switch providers.

Trusted Technology Partners

We work with industry-leading platforms to deliver reliable, secure IT solutions

UniFi
SuperOps
SentinelOne
Azure Entra
Hudu
LogicMonitor
Mimecast
UniFi
SuperOps
SentinelOne
Azure Entra
Hudu
LogicMonitor
Mimecast

Transparent Monthly Pricing

Clarity, simplicity, and fairness in IT support. No hidden fees or surprise charges.

Asset Type Monthly Price Support Hours Description
Workstation $50 Unlimited Full monitoring, patching, antivirus, helpdesk access
Server $150 2 hours 24/7 server monitoring, backups, patching, and support
Network Device $30 2 hours Switch/firewall/AP config management and firmware updates
POS/Printers $20 Unlimited POS system maintenance, printer management, troubleshooting

• What's Always Included

  • All normal support requests
  • Monitoring, patching & antivirus
  • Monthly device health reports
  • Friendly, responsive helpdesk
  • Password resets & user assistance
  • System troubleshooting & maintenance

• Additional Services (Billed Separately)

  • Server support overage (beyond 2hrs): $75/hr
  • Emergency / After-Hours: $125/hr
  • On-Site Visits: $150/hr
  • Project Work: Quoted separately
Support vs Project Work: Normal support (maintenance, monitoring, troubleshooting, user assistance) is unlimited and included with your monthly plan. Only project work (migrations, new implementations, infrastructure overhauls) and server support beyond included hours are billed separately.

Ready to simplify your IT?

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